Las Guias Class Training Facilitator Committee


The Las Guias Class Training Facilitator Committee recruits new guides and assists the Las Guias Class Instructor with the Las Guias training course. The Lead Training Facilitator and two additional Facilitators are appointed by the Guild Education Coordinator.

Lead Training Facilitator

  • Is a voting member of the Education Council. He or she attends all Education Council meetings and reports class progress.
  • Reports progress and problems to the Museum Guild Education Coordinator.
  • Invites the Education Coordinator to all committee meetings. The Coordinator will attend whenever possible.
  • Acknowledges, by thank you note or other means, appreciation for the work done by the volunteers.
  • Reviews the content of the public section of the Guild website to determine the accuracy and currency of the information pertaining to the work of the committee. Sends necessary changes to
  • At the end of the year, reviews the committee job description posted on the Guild website and in the committee notebook. They should both be the same. Makes any necessary changes and sends to the Education Coordinator and
  • Attends the Notebook Turnover Meeting Notebook and prepares a Committee Report using the Sample Committee Report as a guide.  These reports will be sent to the Education Coordinator and a copy included in the Las Guias Training committee notebook. The digital report will be sent to the Guild Secretary for distribution.

Tasks of Lead Facilitator

  • With the Las Guias Class Instructor, plans the curriculum and list of required tour observations, mentored hours, reading lists, and graduation tours done with Facilitators.
  • Trains new Training Facilitators for their role.
  • Registers class participants, collects fees, and verifies that all are Guild and Museum members. Verifies that all have obtained a Guild nametag from the Chair of Guild Membership Committee.
  • Invites the Guild Education Coordinator and the Guild President to speak to the class about the Guild and the Children’s Tour Committee Chair(s) to speak about touring with children.
  • With the Guild Education Coordinator, selects and invites guides with half-day or combination tour schedules to mentor the students.
  • Develops a plan for mentors to help measure success of class members.  Trains mentors in working with students.
  • Instructs students how to arrange for mentored tours. (Student calls mentor to schedule a tour, then the Las Guias Scheduling Committee Chair to assure that the guide is assigned a tour in the requisite gallery.)
  • Models portions of tours for adults, children’s tours and highlights tours. Works in cooperation with all facilitators to accomplish this task.
  • Provides critical feedback along with the team of facilitators to promote structured growth and development for Las Guias class members.
  • Requests that students provide a short biographical sketch for the Spring Luncheon Committee member in charge of the program.
  • With the Las Guias Class Instructor, determines the class members who have successfully completed the course of study. Orders Las Guias name tags from the Chair of the Guild Membership Committee. Facilitators, the Las Guias Class Instructor, and the Guild Education Coordinator present these nametags at the Guild Spring Luncheon.
  • Arranges for class members to provide refreshments at the annual Fall Tune-Up to be held the following October.
  • Arranges for a Las Guias Informational Meeting in August for prospective class members for the following year. Update, print and distribute flier for Informational Meeting – a tri-fold informational pamphlet and application for Las Guias class.
  • Conducts the Informational Meeting about the following year’s Las Guias training class.
  • Sets up meetings and makes all arrangements necessary with the Museum Events Coordinator.
  • Conducts final graduation tours and certifies the new Las Guias class.

Tasks of All Facilitators

  • Prepare education materials (notebooks, schedules, etc.). Distribute the class list and other handouts to students throughout the course.
  • Attend all scheduled class meetings, keep attendance, assist the Las Guias Class Instructor and class members as needed. Present information about the Guild and Guild events throughout the course. Inform students of Las Guias guiding procedures as they appear on the Las Guias Website. Prepare coffee and beverages for each class session and organize a schedule for class members to donate refreshments on a schedule for their classes.
  • Assists in planning all field trips.
  • Assists in modeling portions of tours for students for adult, children’s and highlights tours.
  • Assists in conducting final graduation tours of the Home exhibit.

First Day of Class:

  • Escort members of class to Security to fill in forms for their background checks.  The process will involve the students submitting their background check on-site the day of the class with security.  Should people opt for fingerprint clearance card, they need pay only tuition.  Should someone have an AZ issued clearance card they can bring that with them the first day of class to give to security.  In any case the student will be working with the Museum’s Security and not the facilitators or instructor.  This is for privacy purposes.
  • Prepare and distribute appropriate handouts for student binders for each class session.


  • Order Las Guias name tags for each graduating student.


  • Arrange date and room for Information Meeting for prospective students.
  • Obtain a short biographical paragraph from each graduating student for the Spring Guild Appreciation program.
  • Conduct Information Meeting for prospective class members.
  • Review website description of committee work and send changes to Make sure job descriptions are the same in the notebook and website. Send changes to job descriptions to the Museum Guild Education Coordinator.
  • Attend the Notebook Turnover Meeting and submit notebook and copies of the Committee’s annual report to Museum Guild Education Coordinator.


  • Attend Spring Luncheon when students graduate and assist as asked.

The Heard Museum Guild Board encourages innovation and process improvement, but new initiatives and/or different approaches, activities, or actions must be discussed with the Museum Guild Education Coordinator.and/or Guild Executive Committee and, if necessary, approved by the Guild Board and/or Museum.

rev.3/23/16 Jim Szabo