Noticias, May 2016

To Guides from the Education Department

From Jaclyn’s Desk……..

Yá’at’eeh Las Guias!

A big hearty welcome to the new Las Guias class! I hope you all have a great time touring this summer (for those of you sticking around). I would also like to thank all of the facilitators and individuals who volunteered to mentor this year’s class participants. It’s a two year commitment and I truly appreciate your effort and time spent nurturing the students over the past year.

We have lots of events happening this summer aimed at bringing in local Phoenicians. Our Summer Sunday program will continue, I have been working with the marketing department to create a fun series surrounded by Fred Harvey. More information below:


June 3 – First Friday: Storytellers

From stories around the campfire sung by a balladeer to DIY puppets and a special puppet theater performance, this First Friday is all about “home on the range”. We will also be joined by iTheater Collaborative who will host the first of a three-part play reading series. Each event will feature a play written by an American Indian playwright. In June we focus on the work of Diane Glancy.

26 – Summer Sundays: Performance by Tony Duncan, artist painting demonstration by Jeff Slim

Summer Sundays will be filled with performances at 12:30pm & 2pm with artist demonstrations from 11am to 4pm. Don’t forget to try a make and take craft in the “It’s Your Turn: A Home Studio”


1 – First Friday: Celebrating Women

These festivities will all be female focused. From a special all-women panel discussion to a special DJ, we are excited to celebrate female-powered creativity.

9 – Frida’s Birthday Party

10 a.m. to 4 p.m.

We are having a birthday celebration for Frida! The Phoenix Fridas will be showcasing their art, available for purchase. Mariachi Pasión—an all-female mariachi group—will perform between 11 a.m. and 2 p.m. As you would expect at a birthday party, there will be cake and fun activities. Put your Frida on—the first 25 Frida Lookalikes will get a goodie bag! Come celebrate Frida’s 109th birthday!

24 – Summer Sundays: Performance by Yellowhouse Indian Dancers, artist beadwork demonstration by LaDawn Kaye

Summer Sundays will be filled with performances at 12:30pm & 2pm with artist demonstrations from 11am to 4pm. Don’t forget to try a make and take craft in the “It’s Your Turn: A Home Studio”

23 – Native Language Film Showcase – Steele at 12pm

Join us for a select screening of films featuring many Native languages from fun documentaries to thoughtful short films, you will enjoy this program focus on diverse languages. For full listing of films visit Included with museum admission.

Canyon Conversations and Cocktails with the Fred Harvey Company

Join us June 16, from 5:00-6:30 pm, as we kick off this series. Curators of “Over the Edge: Fred Harvey at the Grand Canyon and in the Great Southwest,” Diana Pardue and Kathy Howard, will share fun-filled tales of searching for the Fred Harvey Company car this summer as well as little tidbits about the exhibition now on display.

Tickets for the program include admission to the program as well as the cost of featured cocktail. Tickets $20 members/$25 non-members.

June 30, professor of art history, Betsy Fahlman will present a special talk about architect Mary Jane Colter. Listen as Fahlman presents a lively history of Colter’s impact around Arizona.


July 14 and 28, August 11 and 25

Visit for a full listing of featured speakers.

Again, thank you all for your contributions to the Heard this year. It is a pleasure to work with you all. I wish you a happy summer.




From Betty Murphy’s Desk………

Billie Jane Baguley Library and Archives Collection Spotlight for May 2016

“You have the right to remain silent” . . . so begins the recognizable “Miranda warning” established 50 years ago as a result of the Supreme Court decision handed down in Miranda v. Arizona.  In this landmark court case, the Supreme Court significantly changed law enforcement practice in the United States. The court held that statements made by a defendant while in custody could not be used unless the defendant had been informed prior to interrogation of his/her right to remain silent, to have counsel present during questioning, and to understand that anything they said may be used against them in a court of law.  For the record, even though the original conviction in this local Phoenix case was overturned by the Supreme Court in 1966, Ernesto Miranda was later retried and found guilty of the same offense based upon witness testimony.  More local connections to Supreme Court history are currently on display in the public reading area of the library.  From a biography of former Heard Museum Board Trustee, Sandra Day O’Connor, to an in-depth look at the 1941 Hualapai land decision, these four selections discuss the large and small, local and national impacts of Supreme Court decisions on everyday life.  Please feel free to visit the library to review these or any other items of interest in the library and archives collections.  For more details or additional collection information, click on the Search Catalog link located in the pull-down menu of the library tab on the Heard website.

Sandra Day O’Connor : how the first woman on the Supreme Court became its most influential justice
Biskupic, Joan
New York : ECCO, c2005
Heard call number F810 .O24 2005

Making Indian law : the Hualapai land case and the birth of ethnohistory
McMillen, Christian W.
New Haven : Yale University Press, c2007
Heard call number KF228.H83 M38 2007

Broken landscape : Indians, Indian tribes, and the constitution
Pommershein, Frank
Oxford ; New York : Oxford University Press, 2009
Heard call number KF8205 .P63 2009

American Indian sovereignty and the U. S. Supreme Court : the masking of justice
Wilkins, David E.
Austin : University of Texas Press, 1997 (2002 printing)
Heard call number KF8205 .W527 2002


From Lynn Bullock’s Desk……

Various books have arrived at the bookstore, some new titles, some returning. Some new titles, including Louise Erdrich’s new novel LaRose, and a poignant children’s book Thunder Boy Jr. by Sherman Alexie are already selling quickly, stop by for your copy soon.

On a darker but no less important note, James Brooks has released Mesa Of Sorrows, a history of the Awat’ovi massacre, with an interesting take on the aftermath of the pueblo revolt. Finally Benjamin Madley wrote An American Genocide, the United States and the California Indian Catastrophe.

Remember June starts teacher appreciation month, so all you current instructors out there stop by and get your teacher with ID discount on all your book purchases.

We will see you at books and more!  -Lynn


From Sue Snyder’s Desk….

In case you missed the Education Awards, they were announced at the Meet and Greet on April 26, 2016 during which also we presented the new Las Guias class of 2016.  The Josephine Schupp Award was given to Senior Guide Evie Smith for her years of outstanding service as a guide as well as her years of scheduling.  The Junior Guide Award was given to Lillian Vancel for her work as a first year guide as well as her work taking Attendance at all Walk-Thru programs and her work on Notecards.  These are exceptional people who exemplify the best of Las Guias.  It was hard for the committee to decide because many are qualified.

The Children’s Tour Award was given to the one and only Time Gercke for the energetic and enthusiastic way that he brings the SW culture alive to kids.  These awards were also announced at the Heard Guild Appreciation Dinner on May 5th.

Each name is inscribed on plaques in the Guild Room along with all the past winners.  All three are in good company.

It has been my pleasure to serve as Education Coordinator for the past two years.  It has been made a great deal easier because of all the great committee chairs that have served in all the areas.  Many of those are people who have done a specific job for several years.   I am proud of the changes and growth that has been made in most areas.

Two areas have had the biggest challenges and they are Performance Review and Speakers Bureau.  Performance Review will change in a positive way due to the formation of a permanent group that will be trained by Jaclyn Roessel and Shaliyah Ben of the Education Department of the Heard.  Frank Koerner and Jack Brock will work with this group to refine and review the instrument used. Reviews will be done at the end of  new guides first year by Jaclyn and Shaliyah and if that is successful, reviews will happen after three years, them after five years and will cut down on the work necessary.  Thank you to the previous chairs Jan Lathrop and Joan Jasso for helping with this.

Speakers Bureau has been an ongoing problem and will be suspended as of June 1st, 2016.  Dorothy Sullivan and John Nuerenberg as well as their committee, including Elinor Rothberg, have labored long and hard for several years.  In spite of improvements in equipment with the use of thumb drives done by John, the number of speakers has dwindled.  Programs also need revamping.  At this time, no engagements are being taken and speakers will need to continue to decline requests if contacted by groups that they have addressed in the past.  Frank Koerner did a very good job of honoring the engagements that we had this year.  Thanks to all who stepped up and filled in on an emergency basis. If you still have a thumb drive, please return it to me.

Las Guias facilitators Jim Szabo, Jackie Kemmer, and Rex Nelson did a wonderful job along with Jaclyn Roessel in giving us nine new guides who are very well prepared.  The class materials have been streamlined from the old large white notebook that we all had to a much more hands-on approach.  They will again facilitate the program next year. My hat is off to all of them and my thanks for their dedication and the incredible number of hours that they worked for the program.

As far as Short Courses, the specific interest ones started by Diane Leonte were again very successful.  Marilyn Brooks facilitated the Apache course in the fall that was attended by 90 people.  Jackie Kemmer facilitated a Hopi course in the spring that was attended by 75 people.  These along with the SWSC held in the fall and taught by Linda Hefter are great for all Las Guias and Guild people and bring us new people.  Thank you to all who made these events successful.

The other committees are much appreciated by me and make LG run smoothly.  Linda Hefter and Marlene Scholsohn have been very generous with their time in presenting many, many supplemental Walk-Thru opportunities.  Lillian Vancel did a great job of taking and logging in attendance for these events.

Evie Smith and Shaliyah Ben worked their usual magic scheduling guides and tours in spite of the life-changes that happen to us all thru the year.   We have seen an increase in the number of school tours and private tours this year.  LG people have also been super great in filling in for each other as emergencies come up.

Along the lines of scheduling, we owe a huge thank you to Rusty Hale and all the guides that help her staff the 99 special event tours including 11 First Friday events.  These events are revenue producing and also represent us to a whole new audience.  What better way to greet that world than thru Rusty’s gracious ways.   Thank you to all who joined her.

Thank you to Sheila Mehlem and Joan Jasso for organizing the Fall Tune Up for the second year in a row.  Also to Phyllis Manning for getting us all together for the Docent Exchange these past two years.  It is our turn to be the host in November and Phyllis will be returning to do this for us in our home place.  Stay tuned for details on both of these.

I would be remiss if I did not thank Lucille Shanahan and Rod Passmore for their help in keeping the records that are used by education.  Although they are technically not part of Education, they keep track of tours and hours and make my job easier than it would be without them.  It is a time consuming and tedious job.  Thank you both.

Lastly, I want to welcome Sheila Mehlem to the job of Education Coordinator.  She will implement some of the changes we have been working on and already has several great new ideas in the plans for Education.  In that vein, she and I would like to tell you that Tune-Up has been scheduled for Mon Oct 31.  Please mark that on your calendar. With that, it is my pleasure to hand over the “baton” to an energetic lady with a lot of Heard spirit.  And again, thank you to all for your help, cooperation and dedication to the Heard.

Over and Out

Sue Snyder
Ed Coordinator

PS–If you don’t have your new Las Guias nametag/badge, they have now been placed in your file folder in the Guild Room.  As of about noon on last Sat, May 21st , Judy Pykare of Membership and I put them in your folder.  They were originally available at the Heard Guild Appreciation/Awards Dinner at the Heard on May 5.  If you did not attend or forgot to pick it up, the nametag is now there.  Let us know if there is a problem.



From Shaliyah’s Desk….

Hello Las Guias,

What a year; thank you to everyone for your hard work!! Your dedication in creating a memorable experience here at the Heard is centered around the interactions with the individuals that interact with you on the museum floor! I hope you all know how much your work is appreciated and valued! Welcome to the new class!  I’d like to hit on a couple of topics that may be old but is certainly new “Noticias” for our newly graduated class of 2016!

So what is Noticias?

Noticias translates to “News” en Español. We lovingly call the Education monthly news bulletin Noticias because we call “the guides” Las Guias! Just in case anyone was wondering or ever was curious you now know. In each Noticias there will be a segment of information provided by the following:  Jaclyn Roessel – Education Director, Betty Murphy – Heard Museum Librarian, Lynn Bullock – Books and More Manager, current Museum Education Coordinator (Sue Snyder, next year Sheila Mehlem) and then myself.

I think now is a good time to refresh memory and introduce the Las Guias Friends and Family Tour option that is extended to only those who are actively guiding in Las Guias. If you are an active guide you may set up a tour with me (Shaliyah) at a special rate! We charge $11 per person and waive the guided tour fee under the assumption that it is you who is giving the guided tour for your “friends and family”.  As with all tours I need two weeks’ notice to get it in the schedule. Please provide me with the date and time of your desired tour and the number of people you wish to tour. If you want to eat lunch on campus before or after your tour you are more than welcome to do so, just please make arrangements and reservations with the café beforehand.

Another function of Noticias is to celebrate achievements and also to address any challenges within ourselves. These manifest in the following: Tours that go over the established time allotted of 45 minutes for a guided tour and 20 minutes for a gallery talk, not doing tours that you are assigned to, not obtaining subs or not obtaining them in a timely manner, not attending required gallery talks, etc. What we as a department wish to do by bringing such issues to bay is to not over shadow or ignore them but to recognize that we all work as a team effort. If we all don’t do our part to be responsible partners in this mission here at the Heard then it isn’t fair to one another. For instance: if you choose not to attend gallery talks it may suggest your time is better spent elsewhere, or that the schedule and museum flow is not something you are particularly concerned with if you tour for 65 or say 75 minutes!  We wish to remind everyone to be good citizens in touring and to follow rules that make us one!

Of course what Jaclyn and I are here for is to guide, and support each of you if ever you need extra help or wish to share concerns that you feel you need heard. In that please also remember that our list serve (this email chain) is one that is shared by many including museum staff; so please be ever mindful of the thoughts and words you type!

Back to museum business! Through the summer months your will see a slimmer Noticias but they will still come out, with departmental information. Come August we will have a more robust Noticias with more of an outline of our departmental goals in working with Las Guias, our new policy for first year Peer Review, dates to remember in the fall, etc. So please be on the lookout for August Noticias!

Finally please have a wonderful summer! Enjoy your families and friends and see you soon at the Heard.

Happy Touring,



Round of Applause!

(Received via email 5/16/16)

“My wife and I were in Phoenix for the first time this past week and took one of your tours Thursday morning.  Tim (Gercke) was our guide.  It was hands down the best museum experience we have had.  I learned more about SW native peoples culture in an hour than I had in the last forty years.  We live up in Washington State near Seattle and are spoiled to have to have some impressive institutions up here (The Burke Museum, the incredible Museum of Anthropology at UBC, SAM, etc,) so finding an experience such as the Heard really is fantastic.  Kudos to Tim and your organization.

Erik & Amy Morgenstern


(Letter received on May 25, 2016)

“Dear Shaliyah and Docents, The Laveen Gifted Department and eighth grade gifted students enjoyed their field trip to the Heard Museum this past year! (December 16, 2015) ……A Special thanks to the awesome docents who took the time to contact us early to discover our special are of interest and then build that into our tour. We all enjoyed the Native Peoples in the Southwest tour during our gifted focus study of “Building Intelligent Cities”. Thank you again for sharing your wonderful museum with us this year! – Laveen Gifted Education Team (I had to dig in my records but it was *Donna Abbott, Frank Koerner, and  Catherine Meschter who toured this group of 70 4th graders!)


(Letters received last week of April 2016 from Verrado Elementary, Litchfield Elem. School District)

Here are two letters that are directed to *Barbara Sparman, Mary Lee Madison, Evie Smith, Ray Steiner and Sara Lieberman

“Dear Heard Museum,

Thank you so much for letting us go there I had so much fun. Everything in there was so beautiful. I loved my tour guide she was so amazing. When I walked out of that place I felt like I was smarter than I was before. It was such an amazing place there. Sincerely, Skylar B.”


“Dear Heard Museum,

Thank you for letting me and my class learn more at your beautiful museum. It was a pleasure to go to your museum. But I think my dad loved it even more than me! You guys have so many amazing artifacts and it looks like you guys really really like your jobs. Thank you for all your hard work and dedication. Sincerely, Daniela”


Keep up the good work Las Guias! –Shaliyah J



*Keep tours to 45 minutes.  Gallery Talks, 20 minutes.

*Please remember to check the galleries and replenish activities if necessary.

*Please rove in galleries and engage with public, please avoid standing around the info desk.

*Please obtain subs in a timely manner, not one week before.


*Please arrive at the info desk 15 minutes before your tour starts, not 3, 2, or 1 minute before 😉


Exhibit Schedule

Home: Native People in the Southwest – long term

Remembering Our Boarding School Days – long term

Around the World – long-term

“Spirit Lines: Helen Hardin Etchings” – through ????

“Personal Journeys” – through September 28th 2016

“Over the Edge” – ongoing

“Third Dimension” – Ongoing

“It’s Your Turn: A HOME Studio” – through December 5, 2016