Noticias January 2016

To Guides from the Education Department

Heard Museum Guide Schedule:

From Jaclyn’s Desk……..

Ya’at’eeh Las Guias,

Hope you are doing well. A few quick updates about upcoming museum activities.

Sunday, January 31st we will have a special panel discussion regarding Women in Latin American Art. Starting at 1:30pm in the Monte Vista room scholars and artists will be speaking about Frida’s influence in the field and how she inspired so many female artist. Note: the time is different from what was printed in Earthsong. We will start at 1:30pm. You can read more about the fabulous panelist and moderator here:

I will provide a walk-through of the “Confluence: Inter-Generational Collaborations” exhibit on Friday, February 5, 2016 at 10am & 1:30pm. Please note the time for the morning.

Steven Yazzie is providing several “Object of the Month” programs about work now on view at the Phoenix Art Museum. You can find out more here at:

He will also be part of the their Senior Coffee Social here:

Thank you so much for all you do for the Heard Museum. See you on the museum floor!



From Betty Murphy’s Desk………

Billie Jane Baguley Library and Archives Collection Spotlight for January 2016

Mountains hold special significance for many American Indians for reasons as diverse as the ranges and the people who hold them dear.  These four titles represent another wide range of ways to view mountains from discussing sacred places to serving as powerful metaphors.  Currently on display in the public reading area of the library, mountains loom large in this month’s selections.  Please feel free to visit the library to review these or any other items of interest in the library and archives collections.  For more details or additional collection information, click on the Search Catalog link located in the pull-down menu of the library tab on the Heard website.

The way to make perfect mountains : Native American legends of sacred mountains
Baylor, Byrd
El Paso, Tex. : Cinco Puntos Press, [1997]
Heard call number E78.S7 B358 1997

Inside dazzling mountains : Southwest native verbal arts
Kozak, David L., editor
Lincoln ; London : University of Nebraska Press, c2012
Heard call number E78.S7 I545 2012

 Crossing mountains : Native American language education in public schools
Ngai, Phyllis
Lanham : AltaMira Press, c2012.
Heard call number PM205 .N43 2012

Excerpts from a mountain climber’s handbook : selected poems, 1971-1984
Sanchez, Carol Lee
San Francisco : Taurean Horn Press/Out West Ltd., c1985
Heard call number PS3569.A4674 E9 1985

From Lynn Bullock’s Desk……


As you know, the Frida photo exhibit will be closing on February 8th, so if you’ve been meaning to pick up some of our Frida items, you should probably do it soon. Because the Frida’s Favorites exhibit still has a while to run, we’ll keep a few items, but several of the things we’ve been carrying will not be reordered, and they’re going fast!

We do have some brand new merchandise: a line of chocolate candies from Bedre Chocolates in Oklahoma. Bedre is an enterprise of the Chickasaw Nation. We have four kinds of candy bars, their “Sensations” (think chocolate turtles), a cute milk chocolate cowboy boot and either milk or dark chocolate ground coffee. We personally taste-tested the samples they sent, and it’s GOOD stuff!

The catalog for the Harvey exhibit that opens in April is due to be here before the Fair. Diana Pardue and Kathy Howard will be signing it from 10-12 on Fair Saturday. The title is “Over the Edge: Fred Harvey at the Grand Canyon and in the Southwest”. The retail is $22, or 19.80 with your discount. It looks like a great book! Hard to believe the Fair is almost here…


From Sue Snyder’s Desk….

Thank you to all who attended the Education Council meeting today after the Guild meeting.  We had a good discussion and covered lots of territory.  Jack Brock and Frank Koerner of the Peer Review committee presented some ideas for revamping the current system.  As a result of the discussion, we will have a Task Force that will work on a plan for some improvements that will be presented at the March Ed Council meeting with the goal of implementation in September, 2016.  Some of the ideas presented included changing the timing of the reviews with the first review coming at the end of the first year of touring, possibly done by Jaclyn/Shaliyah.  Subsequent reviews would be at three years and then five years if satisfactory.  Another consideration is a permanent group of reviewers who receive more consistent training.

Other discussion revolved around whether only Home Tours should be reviewed or if this should be expanded.  If you are interested in being on this Task Force, contact me.  The group will consist of Jaclyn Roessel, Jack Brock and me, plus several others.

The Ask Me program will be continued and expanded.  The purpose is to help visitors to the Heard find their way around more easily.  With the construction that will be happening this will be vital.  It will be expanded to include a new category called Guest Services that will be Guild members who will help with events that draw large crowds.  This is especially necessary when we have the large crowds for events like the Frida exhibit has drawn for First Fridays.  We need help with orderly control of big groups.  This would be volunteers who would have agreed to be scheduled for certain times.  So, Las Guias would continue to wear the Ask Me buttons and be available as part of their roving duties when they are touring.  The expanded function would be for special events.  It will be under Museum Services and will include an online sign up much like the Information Desk and the Shop.


We continue to have some problems with people logging in their hours for continuing education credits  and for following tours.  Each guide is asked to follow two other tours during the year to help with keeping our skills sharp.  People who do this always comment that “they learned something new every time”.   This is a separate function (for both credit hours and following tours)  in addition to recording your Service Hours.  It is a separate site under Las Guias .  If you have a problem with this, please let me know and I can record it for you.  Attendance is taken for you at Tune Up and all Walk-Thru trainings.

On the subject of touring, please remember that tours start at:


So if you are on the afternoon shift and your first tour is at 2:00, you need to be there at 12:15 not 1:55.  This can often cause problems because by that time the guides working are scrambling to cover since they think that the scheduled guide is not coming.

Also, if two guides are scheduled for a noon tour and there are only enough people for one tour, you are not done.  You need to stay until the end of your time.

We have two openings happening in the February.  They are:

Confluence: Intergenerational Collaborations
Walk-Thru Friday, February 5, 2016
Times: 10:00 and 1:30

 Personal Journeys: American Indian Landscapes
Walk-Thru Friday, February 26, 2016
Times: 9:30 and 1:30

 The third opening will be:

Over the Edge: Fred Harvey at the Grand Canyon and the Great Southwest
Walk-Thru Friday, April 8, 2016
Times: 9:30 and 1:30

As always, thank you for your work representing the Heard Museum.  You are often the most remembered part of their day.  As Rusty says: “we are the face of the Heard”!

Sue Snyder


From Shaliyah’s Desk….

Hello Las Guias,

If you have had a chance to read the schedule you will notice that our 2:30 pm Gallery Talk is wiped off the schedule. What will stand in place going forward is a 1:30 pm Gallery Talk. What we hope is that the congestion on the museum floor with a 2 pm Highlights and 2:30 Gallery Talk will be alieved some bit. While on topic, please be up to speed on “Gifted!” Gallery Talks will start to be assigned in Crossroads Gallery beginning the first week in February.

I want to give a round of applause to Phyllis Manning for organizing our participation in the Annual Docent Exchange that was hosted at the Desert Botanical Gardens this past Wednesday. It was a real pleasure, treat and honor to mingle with other volunteers from other organizations; to listen to DBG Director Mr. Schutz view of his volunteer auxiliary as well as other valley organizations. I thoroughly enjoyed his view that each volunteer not only gives to their respective institution(s) that they volunteer at but they are really ambassadors representing all valley cultural institutions.

Each month I will add the most up to date Las Guias Calendar that is graciously provided by Evie Smith. She tirelessly updates this list each time someone goes on LOA, resigns, etc. Because of the high occurrence of changes of late the updated calendar will be added to Noticias in hopes we are all on the same page, or somewhere near it! Please find the updated LG Fall Calendar attached to this Noticias in WORD format.

See you at the Heard and Happy Touring!



Round of Applause

Kathy Todd received rave reviews the last week of December from a couple that were on her HOME tour, they loved her so much they talked about her on Don Montrey’s Frida Gallery Talk!

December 30 – 2015 “I don’t know if we have the right office/person to thank for our outstanding tour guide yesterday, Tim Gercke….he was so amazing, the best tour docent we have ever had. You are so fortunate to have him. He is so energetic, knowledgeable about everything and so good with the children in the group, engaging in the discussion. The last time that I came to the Heard was with my Mother over 50 years ago. I said that to the volunteer at the desk when I came in (she was about my age) and she said “we have made a lot of changes since then!” You have! Thank you for a most memorable visit. A.Loucey, Tucson, AZ

Good job guys!!! 😀



*Keep tours to 45 minutes.  Gallery Talks, 20 minutes.

*Please remember to check the galleries and replenish activities if necessary.

*Please rove in galleries and engage with public, please avoid standing around the info desk.

*Please obtain subs in a timely manner, not one week before.


*Please arrive at the info desk 15 minutes before your tour starts, not 3, 2, or 1 minute before 😉


Exhibit Schedule

Home: Native People in the Southwest – long term

We Are! Arizona’s First People – through May 22nd, 2016

Every Picture Tells a Storythrough March 13th, 2016

Remembering Our Boarding School Days – long term

Around the World – long-term

“Gifted!” – Recent Additions to the Heard Collection” – ongoing

“Spirit Lines: Helen Hardin Etchings” – through March 6, 2016

“The Houser/Haozous Family: Celebrating a Century”  – through April 2015

“Frida Kahlo, Her Photos” – Through February 8th 2016

“Las Favoritas de Frida” – Through September 25th 2016

“Beautiful Games: American Indian Sport and Art” – through November 2015

“Houser/Haozous Family: Celebrating a Century” – through April 3, 2015