Noticias December 2013


To Guides from the Education Department

December 2013

Heard Museum Guide Schedule:


From Lynn’s Desk…….



Happy Holidays to you all! If you’re looking for some last-minute gifts, we have four great new cookbooks that might suit someone on your list.

“Modern Southwest Cooking” by Ryan Clark: $16.95

Ryan is a 3-time Tucson Iron Chef winner and will be here the Sunday of the Fair from 12-2 to sign his book.

“The Essential Southwest Cookbook” by Noble, Lowell and Cook: $16.95

“Modern Native Feasts” by Andrew George, Jr.: $21.95

“La Posada’s Turquoise Room Cookbook” by John Sharpe: $40

Anyone who has been to La Posada in Winslow knows how good the food is at the Turquoise Room! This is the first time Books & More has been able to get this fabulous cookbook, which was previously not available for wholesale purchase. Chef Sharpe will be doing a cooking demonstration at the Fair on Sunday at 2 P.M., followed by a signing at the bookstore at 3 P.M.

Side note: I just found out that our Library has acquired Mary Colter’s design book for La Posada. We carry a good book on Mary Colter: “Mary Colter: Builder Upon the Red Earth”. We currently have 2 copies, with more on order.

I recently reviewed Greg McNamee’s “Moveable Feasts” for Earth Song. Greg will be here on Sunday, December 29th from 12-2:30 during Holidays at the Heard to sign the book. Come check it out!

From Jaclyn’s Desk…….


As we close the year, I would like to thank you for your continued dedication to the providing our public with exceptional tours full of knowledge about American Indian cultures. I am fortunate to work with all of you.

I only have two items to discuss with you. First, please avoid gathering, congregating in front of the Information desk. Yes, it where tours start but it is important to respect your fellow Guild members who are making their volunteer contribution. In other words when there is a volunteer on the desk let them greet guests. Should you have someone who you think would make a good volunteer for this job have them contact Joan Jasso and she can provide them information on what the expectations are for this job.

Secondly, I would like to stress it is important for you to make sure you are trained for each exhibition by either attending the curator walk-throughs or making time for a special repeat walk-through session. It is a critical part of being eligible to tour.

Please let me know if you have any questions. I hope you all have a wonderful holiday season and a very happy start to the new year.



From Shaliyah’s Desk……..

Hello Everyone!

We are in the midst of our peak holiday season!  I hope everyone enjoys a blessed holiday season and Happy New Year!  Here are a few updates from the Education Department.

Holidays at the Heard

Please spread the word about “Holidays at the Heard” December 26th – December 31st we will have an exciting line up of music, artist demonstrators, food and fun for the whole family.  Please note that we will close at 3 pm on New Year’s Eve.  This also means that the touring assignments on the PM shift for the 31st will have a abbreviated touring day.  I will be in contact with those to make adjustments.  Please visit the following link for more detailed information.

Good ol’ Schedule

Again, thank you to everyone for your continued patience in regards to the schedule.  I can report success with our new migration to Go Daddy and the successful continued training with our new software to create schedules.  One thing I can boast about is that there is a possibility in the near future for this new system to electronically remind you of your touring dates and assignments. Because of the detailed nature of what we offer and at what times, not to mention how to create “sub” reminders the people at Outbound and myself have become quite acquainted with one another; they are really helpful in this time of transition.  More details later!

School Tour Training

One thing I would like to remind all lead guides of school tours is to mention that we have a website where teachers can print PDFs of materials they can use in the classroom before their tours.  I make a conscious effort to remind the teachers as well but as we all know sometimes if the information comes from multiple sources it tends to resonate more effectively!

Here is the link to the page I mentioned :

Holiday Hours

Please make note that we close Christmas Eve at 3 pm.  We are closed Christmas Day.  We close at 3 pm on New Years Eve.  We are open New Years Day, normal hours.

New addition to Noticias!

We have a wonderful addition to Noticias that will start with January’s edition.  In hopes to boost flow through the library and to encourage more visitors to our world class library, Betty will start sending me submissions about new happenings.  It is our hope that everyone could mention this to our visitors at some point either on a tour or while you are roving the galleries.


Please keep tours to 45 minutes.  Gallery Talks, 20 minutes.

Please remember to check the galleries and replenish activities if necessary.

Please rove in galleries and engage with public, please avoid standing around the info desk.

Please obtain subs in timely manner, not one week before.

Please tour BOTH levels in O’Keeffe gallery talk assignments


Please arrive at the info desk 15 minutes before your tour starts, not 3, 2, or 1 minute before 😉


Round of Applause…..

11/1 – (on visitor survey) “So impressive, puts the museum on the mall in DC to shame!”

11/6 –  (When asked, “what did you like most about your visit today?”) …….”My personal tour with Mary Lou Bailey”

11/14 – (When asked, “what did you like most about your visit today?”) ……”Tour by Sarah Santana

12/5 – “Just a note to let you know how very much we enjoyed out time at the Heard.  Please pass on our gratitude for a wonderful tour given by our guide Elinor Rothberg.  She was fantastic!!! – Best Camilla Pettibone  (Phoenix Art Museum Docents)

12/9 – “Hi – I just wanted to tell you how much we enjoyed Denis’s (Duran) tour last week.  He did a superb job of sharing his wealth of knowledge with us.  We all gained a deeper appreciation of the artist and her varied creative works (in O’Keeffe).  Denis also explained the Katsina dolls and their importance to the American Indian culture, we had a wonderful visit to the museum.”

Keep up the fabulous work everyone!!

Happy Touring!


Exhibit Schedule

Home: Native People in the Southwest – long term

We Are! Arizona’s First People – long term

Every Picture Tells a Story– long term

Remembering Our Boarding School Days – long term

Around the World – long-term

 “Elegance from Earth: Hopi Pottery Families” – through June 2013

 “Retha Walden Gambaro: Attitudes of Prayer” – through December 31

 “Georgia O’Keeffe in New Mexico: Architechture, Katsinam, and the Land – through March 3, 2014

“Chocolate, Chili, and Cochineal: Changing Taste Around the World – through November 30, 2014

 ” Cuentos Populares: Art by Latino Artists” – through January 5, 2014  

Heard North at the Summit

“Choices and Change: American Indian Artists in the Southwest” – long term

The Heard Museum, 2301 North Central Avenue, Phoenix, Arizona 85004                                                                               


Shaliyah Ben

Educational Programs and Outreach Coordinator

Heard Museum

2301 N. Central Ave.

Phoenix, AZ 85004

602.252.8840  l  museum

602.251.0259  l  direct