The Admissions Desk Chair works under the direction of the Heard Museum’s Visitor Services Manager to assist in recruiting and scheduling volunteers for the many tasks necessary for greeting and admitting guests to the museum, and selling memberships. Admissions Desk volunteers work on a variety of tasks and projects under the general direction of the Visitor Services staff. The Admissions Desk Chair is appointed by the Guild’s Museum Services Coordinator with the assistance of Visitor Services staff. The Chair serves as a liaison between the Visitor Services staff and the Museum Services Coordinator.
Admissions Desk Chair
- Reports progress and problems to the Museum Services Coordinator and attends all meetings scheduled by the Coordinator.
- Acknowledges, by thank you note or other means, appreciation for the work done by the volunteers.
- At the end of the year reviews the content of the public section of the Guild website to determine the accuracy and currency of the information pertaining to the work and job description of the Admissions Desk Chair. Sends necessary changes to the Museum Services Coordinator.
Tasks
- Consult regularly with the Visitor Services staff about information to share with the Museum Services Coordinator.
- Consult with the Museum Services Coordinator who is a liaison between the Guild Board and Admissions Desk Chair.
- Prepare a monthly report for the Museum Services Coordinator, including information about the activities of the Visitor Services area, and any questions or issues that need to go to the Board.
- Prepare an Annual Report for the Museum Services Coordinator.
- Recruit volunteers at the annual Job Fair in October, and as needed.
- Prepare schedules for volunteers and fill shifts as required by the Visitor Services staff.
Time Line
Year Round
- Schedule volunteer shifts as required by the Visitor Services staff.
- Recruit volunteers as needed.
August
- Submit a budget to the Museum Services Coordinator on request.
September through April
- Submit monthly report of Admission Desk news and/or issues to the Museum Services Coordinator.
October
- Participate in the Guild Job Fair to recruit new volunteers.
April
- Review website description of Admissions Desk Chair, and send changes to the Museum Services Coordinator.
- Submit Annual Report to the Museum Services Coordinator.
The Heard Museum Guild Board encourages innovation and process improvement, but new initiatives and/or different approaches, activities, or actions must be discussed with the assigned Coordinator and/or Guild Executive Committee and, if necessary, approved by the Guild Board and/or Museum.
Revised 2/2017